Gain experience taking apart a variety of Apple desktop computers. Learn the tips and tricks masters use to complete repairs more quickly and more accurately.
Objective
Learn how to service and support Apple desktop computers.
Who should attend?
Apple Certified Desktop Technicians seeking practical take-apart experience on a variety of desktop products
Help desk personnel at schools and businesses, Mac consultants, and others wanting hands-on experience to complement the self-paced curriculum
Mac aficionados who are curious about the ins and outs of Apple technology
Students should meet the following prerequisites:
1. Current Apple Desktop Technician Certification (verified at beginning of course)
2. Practical, end-user experience with Mac OS 9 and Mac OS X
3. Experience with the use of service tools needed to take apart and reassemble hardware
Description
Apple Desktop Service Lab is a two-day course that builds on the foundations laid by the Apple Desktop Service Self-Paced Training program. It gives students who are already experts with Macintosh troubleshooting theory, tools and resources for identifying and resolving issues with Apple desktop computers. Students learn Apple desktop component isolation steps, take-apart procedures, and desktop-specific service guidelines: everything you need to diagnose and repair Apple desktop computers.
Hands-on lab exercises with iMac, eMac, and Power Mac systems provide students with a variety of opportunities to become Mac desktop experts.
|
| General Troubleshooting Theory |
Learn the Apple General Troubleshooting Flowchart, used to locate and fix computer problems. Practice quick fixes, split-half searches, and component isolation techniques. |
| Hardware Take-Apart |
Disassemble and reassemble Power Mac, iMac, and eMac computers. Become
familiar with their internal components. Discuss the function of each
part, and how the parts interact with one another, including power flow
and troubleshooting common issues. |
|
